Key stuck in ignition
A key that will not release may be linked to the key, ignition mechanism or vehicle controls. Describe whether the engine is on or off and whether the key can still move.

Key stuck in ignition: Establishing why the key is retained
What needs checking
The technician checks the reported behaviour and relevant model-specific interlocks before assuming the key or barrel has failed.
The work and handover
An appropriate assessment and release or repair approach is agreed. The mechanism is checked afterwards to understand whether further work is needed.
Useful details for your enquiry
Give the registration, gearbox type, engine state and whether this has happened before.
Key stuck in ignition: questions and answers
Does a retained key always mean the ignition needs replacing?
No. Several mechanical or control-related causes are possible, so diagnosis comes first.
Can I leave the vehicle with the key stuck in it?
Explain the situation when calling and ask about securing the vehicle. Do not leave it running unattended.
What affects the quotation for key stuck in ignition?
The cause, accessibility and any needed repair parts affect the quotation. A quotation should confirm the agreed scope, parts and work before work is arranged.
Key stuck in ignition across the UK
Choose your area and call with the vehicle details to confirm availability.
1211 areas. All links are available below.
East Midlands 99 areas
East of England 117 areas
London 101 areas
North East 54 areas
North West 155 areas
Northern Ireland 30 areas
Scotland 113 areas
South East 188 areas
South West 106 areas
Wales 62 areas
West Midlands 80 areas
Yorkshire and The Humber 106 areas
Discuss your vehicle key problem
Call 0800 111 6480 or email info@24hourservices.ltd with the registration, postcode and a description of the problem.